LiveChat

LiveChat is used by 0.14% of sites

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LiveChat is a customer service software that enables businesses to communicate with their website visitors and customers in real-time through live chat. It allows businesses to provide immediate support, answer inquiries, and engage with website visitors to enhance customer experience. Here are some key aspects of LiveChat:

Real-Time Chat: LiveChat provides a chat widget that can be placed on a website, allowing visitors to initiate live chat conversations with customer support agents. Businesses can respond to customer inquiries instantly, providing real-time assistance and resolving issues promptly.

Multichannel Support: LiveChat supports various communication channels, including live chat, email, and social media messaging. It consolidates customer messages from different channels into one unified inbox, making it easier for customer support agents to manage and respond to inquiries efficiently.

Customizable Chat Widget: The chat widget provided by LiveChat can be customized to match the website's branding and design. Businesses can choose from different chat widget templates, colors, and styles, ensuring a consistent look and feel with their website.

Chat Routing and Transfer: LiveChat offers features to route chat requests to the most appropriate customer support agent based on predefined rules. It also allows agents to transfer chats to other team members if necessary, ensuring a seamless customer support experience.

Canned Responses and Chat Tags: LiveChat provides the ability to create canned responses, which are pre-written responses that can be quickly sent to common customer inquiries. This helps save time and maintain consistent messaging. Additionally, chat tags can be added to categorize and organize chat conversations for easier tracking and analysis.

Chat Analytics and Reports: LiveChat generates analytics and reports to provide insights into chat performance, agent activity, response times, customer satisfaction, and other relevant metrics. These reports help businesses evaluate their customer service performance and make data-driven improvements.

Integrations and Extensions: LiveChat integrates with various third-party tools and platforms, including customer relationship management (CRM) systems, e-commerce platforms, help desk software, and more. These integrations allow businesses to streamline their workflow, access customer data, and provide personalized support.

Mobile Apps: LiveChat offers mobile applications for iOS and Android devices, allowing customer support agents to respond to chats on the go. This ensures that businesses can provide support even when agents are not at their desks.

LiveChat is widely used by businesses across various industries to provide real-time customer support and engage with website visitors. It helps improve customer satisfaction, increase sales conversions, and build stronger customer relationships through effective communication.

Top Websites using LiveChat

: Bounce ratePages / VisitVisit duration
251339.gd.cn: n/a 14.00 n/a
252affiliatetoolspage.com: n/a 30.00 n/a
253californiaclicks.com: n/a 17.00 n/a
254oceaniainternet.com.au: n/a 15.00 n/a
255nailfraud.com: n/a 6.80 n/a
256thefitnessnation.net: n/a 16.00 n/a
257cine5hd.com: n/a 12.00 n/a
258correoviral.com: n/a 2.78 n/a
259seoplatino.com SEOPlatino - Todo sobre el Curso Online SEOPlatino - Todo sobre el Curso Online: n/a 5.30 n/a
260theoliveshoppe.com: n/a 19.00 n/a
261aucaifu.com: n/a 1.90 n/a
262dope-factory.com Dope Factory | Best Brands | Online Store. | Dope Factory Dope Factory: n/a 16.00 n/a
263tincubespeelgoed.nl: n/a 32.00 n/a
264partsimple.com: n/a 13.00 n/a
265anti-virus-protections.info: n/a 2.18 n/a
266anti-trojan.net: n/a 2.18 n/a
267gotravelshack.com Book the Best Activities in Hawaii | TravelShack Discover and book the Top 22 Activities on the Big Island and the Top 16 Activities on Maui, and receive free Hawaii gifts or cash back with every booking. Easy research, handpicked top tours & other things to do, convenient online booking, generous rewards, best price guarantee & no booking fees, and responsible tourism.: n/a 42.00 n/a
268bidbuy.hk: n/a 4.60 n/a
269taylorstitch.com Classic Men’s Clothing | Taylor Stitch Taylor Stitch | Men's slim fit casual shirts made in the USA and Women's Indigo Basics: n/a 3.89 n/a
270onlinetileshop.co.uk: n/a 25.00 n/a
271linetogel176.com Situs Bandar Togel Online Resmi Terpercaya Linetogel merupakan Situs Bandar Togel Online Resmi Terpercaya, Dilengkapi dengan operator profesional untuk memberikan pelayanan terbaik untuk anda.: 24.26 6.04 16:06
272yourbridebook.com yourbridebook.com yourbridebook.com: n/a 3.10 n/a
273skytechgaming.com SkyTech Gaming - The Ultimate Gaming PC & Desktop Computer Builder Prebuilt & Custom Gaming PC Setup w/ Lifetime Support. Superior Desktop Components, American Built & Supported. Designed for Gaming, Streaming, and VR.: 30.49 9.50 01:51
274realizeonline.com.au Digital Marketing Agency Melbourne, Australia | Online Marketing Solutions Realize Online is one of the leading digital marketing companies in Melbourne, Australia, we offers SEO, SEM, PPC services all over in Australia: n/a 11.00 n/a
275naptor.com Social - Dating & Entertainment Site - Naptor.com Meet People - Make Friends - Find a Date 100% Free Social & Dating Site - Say Good Bye! to Memberships - Earn Activity Points: n/a 32.00 n/a
276liveboxbreaks.net We supply the largest selection of sports card box breaks, pick a pack, case break. Our service is the best. We have the best stream and video feed. We offer Panini, Topps, Upper Deck. We open over 300 packs a day with the best prices. Football is our best seller. Basketball is a close second and baseball is growing. Big Hits are pulled every day.: n/a 58.00 n/a
277mile.org: n/a 12.00 n/a
278accesscatalog.com Access Securepak Access Securepak: n/a 11.60 n/a
279waves.com Waves Audio | Mixing, Mastering & Music Production Tools The first choice for Grammy-winning mixing engineers, music producers, musicians and sound designers, Waves is the world-leading maker of audio plugins, software and hardware for audio mixing, music production, mastering, post-production and live sound.: 49.14 3.74 09:39
280itsblogmy.com: n/a 1.07 n/a
281topb2c.com: n/a 9.00 n/a
282popcornlobby.com: n/a 29.00 n/a
283foxpush.com Free Website Push Notifications - Foxpush FoxPush notifications increases click-through-rates and converts website visitors into subscribers. Send instant push notifications to your subscribers whenever they are online, wherever they may be – even on their phones! It’s easy to set up, and no technical skills are required. Try it today.: n/a 2.21 n/a
284satellitedirectopc.com: n/a 12.90 n/a
285alsqoor.net: n/a 12.90 n/a
286electrical-installation.org: n/a 12.90 n/a
287perfumissimo.com: n/a 12.90 n/a
288ksa2222.com: n/a 21.40 n/a
289taxdebthelpyou.com: n/a 38.00 n/a
290viennois-online.com: n/a 10.90 n/a
291snapship.io E-Commerce Order Fulfillment by SnapShip | Don’t Just Deliver a Box, Deliver an Experience Ecommerce order fulfillment solutions built for digitally native brands. We’re ditching the status quo by highlighting your brand at every touchpoint.: 78.29 36.00 12:48
292vissoft2.org: n/a 2.10 n/a
293anepunya.com: n/a 5.40 n/a
294christodesign.com: n/a 5.40 n/a
295cspracing.com CSPRacing. The leader in late model GM Performance. We offer tuning, installs, and performance auto parts. CSPRacing. The leader in late model GM Performance. We offer tuning, installs, and performance auto parts.: 27.07 7.70 20:22
296evplayer.com: n/a 7.30 n/a
297webserve.ca 403 Forbidden 403 Forbidden: n/a 2.56 n/a
298getgitty.com The Internet's Funniest Videos & Images: n/a 12.60 n/a
299zerys.com Content Marketing Platform | Hire Freelance Content Writers | Zerys Zerys is a content marketing platform for hiring freelance content writers. Learn why you should choose from our 85,000 professional writers and editors for hire.: 32.18 4.70 05:22
300beautyandbeats.com My WordPress Website – Just another WordPress site: n/a 3.84 n/a

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