LiveChat

LiveChat is used by 0.14% of sites

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LiveChat is a customer service software that enables businesses to communicate with their website visitors and customers in real-time through live chat. It allows businesses to provide immediate support, answer inquiries, and engage with website visitors to enhance customer experience. Here are some key aspects of LiveChat:

Real-Time Chat: LiveChat provides a chat widget that can be placed on a website, allowing visitors to initiate live chat conversations with customer support agents. Businesses can respond to customer inquiries instantly, providing real-time assistance and resolving issues promptly.

Multichannel Support: LiveChat supports various communication channels, including live chat, email, and social media messaging. It consolidates customer messages from different channels into one unified inbox, making it easier for customer support agents to manage and respond to inquiries efficiently.

Customizable Chat Widget: The chat widget provided by LiveChat can be customized to match the website's branding and design. Businesses can choose from different chat widget templates, colors, and styles, ensuring a consistent look and feel with their website.

Chat Routing and Transfer: LiveChat offers features to route chat requests to the most appropriate customer support agent based on predefined rules. It also allows agents to transfer chats to other team members if necessary, ensuring a seamless customer support experience.

Canned Responses and Chat Tags: LiveChat provides the ability to create canned responses, which are pre-written responses that can be quickly sent to common customer inquiries. This helps save time and maintain consistent messaging. Additionally, chat tags can be added to categorize and organize chat conversations for easier tracking and analysis.

Chat Analytics and Reports: LiveChat generates analytics and reports to provide insights into chat performance, agent activity, response times, customer satisfaction, and other relevant metrics. These reports help businesses evaluate their customer service performance and make data-driven improvements.

Integrations and Extensions: LiveChat integrates with various third-party tools and platforms, including customer relationship management (CRM) systems, e-commerce platforms, help desk software, and more. These integrations allow businesses to streamline their workflow, access customer data, and provide personalized support.

Mobile Apps: LiveChat offers mobile applications for iOS and Android devices, allowing customer support agents to respond to chats on the go. This ensures that businesses can provide support even when agents are not at their desks.

LiveChat is widely used by businesses across various industries to provide real-time customer support and engage with website visitors. It helps improve customer satisfaction, increase sales conversions, and build stronger customer relationships through effective communication.

Top Websites using LiveChat

: Bounce ratePages / VisitVisit duration
101diveseekers.com: n/a 27.00 n/a
102arkansas.gov Home - Arkansas.gov Official on-line introduction providing directory to government offices, services, educational facilities, community offices, tourism, business and employment. Information for residents and visitors on all aspects.: 44.82 5.11 06:26
103choicequote.com: n/a 4.90 n/a
104choicequotations.com: n/a 4.90 n/a
105choiceperformance.com: n/a 4.90 n/a
106moderndayparent.com Modern Day Parent: n/a 3.47 n/a
107sitelock.com Website Security | Web Security | SiteLock SiteLock provides comprehensive, cloud-based website security solutions for businesses of all sizes.: n/a 4.33 n/a
108cyclegear.com Something's gone wrong All the best motorcycle parts, gear & apparel is right here at Cycle Gear. Shop the way you want! Browse our digital catalog, order online or buy in-person.: 37.82 6.51 04:15
109somegossip.com Some Gossip | Provides up to date celebrity news and gossips from Hollywood. stars, journal, celebrity, movies, tv shows, hollywood, actor, actress, music Some Gossip | Provides up to date celebrity news and gossips from Hollywood. stars, journal, celebrity, movies, tv shows, hollywood, actor, actress, music: n/a 5.20 n/a
110nextinvesting.com Next Investing - Just another WordPress site Just another WordPress site: n/a 12.60 n/a
111ticketsatwork.com Just a moment... TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.: 34.25 6.77 05:54
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114onsport.com.au Running Shoes & Watches | Activewear & Sports Clothing | Onsport - onsport.com.au Shop best-selling running shoes, sports watches, activewear & sports clothing from top brands online including Brooks, New Balance, Mizuno, 2XU, Garmin, Fitbit and many more. Enjoy great prices, free shipping + earn loyalty points. Shop today at onsport.com.au.: n/a 0.00 n/a
115snapretail.com: n/a 12.20 n/a
116celebfocus.com: n/a 4.40 n/a
117backlinksolutions.com High Quality One Way Links - Backlinksolutions.com High Quality One Way Links - Backlinksolutions.com: n/a 2.98 n/a
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122whitehallcapital.com: n/a 2.07 n/a
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124theurbn.com The Urban Times Pioneer online news magazine for the built environment, culture, design, the environment, politics, science, technology and world events.: n/a 10.30 n/a
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127tmzvps.com VPS Hosting, Managed VPS Hosting, Virtual Private Servers - tmzVPS tmzVPS offers managed managed VPS hosting and managed server hosting.: n/a 6.70 n/a
128healthpost.co.nz Health Supplements & Vitamins Online | HealthPost NZ HealthPost is New Zealand's favourite site for natural health, skincare and household products. Save heaps when you shop online today!: n/a 8.00 n/a
129equityapartments.com Home | EquityApartments.com Search for apartments and corporate housing nationwide. Locations, services, careers and investor relations are featured. Apartments for rent. Search for apartments by city, neighborhood and number of bedrooms. Find an apartment that fits. We have more than more than 160,000 apartments available nationwide.: n/a 2.51 n/a
130greenrenovation.com.au: n/a 30.00 n/a
131topfashionwear.com Top Fashion Wear — Latest fashion news, style advice and tips Top Fashion Wear — Latest fashion news, style advice and tips: n/a 12.40 n/a
132sandspace.net: n/a 2.21 n/a
133choiceqr.com Choice QR online menu service Choice is a modern restaurant tool: digital menu, QR-code payment, table reservations, order to table, food delivery and pick-up, feedback service. A universal approach to marketing and service in restaurants.: 33.64 11.47 05:03
134bigpicturecl***.com: n/a 10.70 n/a
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136gomoneyways.com Beautiful Shopping Blog about beautiful things: n/a 26.00 n/a
137xhtmlchop.com PSD to HTML $45- PSD to XHTML/CSS-PSD to Wordpress $99 We convert your design PSD to HTML and XHTML / CSS. We offer PSD to HTML Tableless markup meeting highest industry standard.: n/a 3.77 n/a
138bdiusa.com Designed for Modern Living | Modern Home & Office Furniture | BDI Furniture BDI designs beautifully functional furniture that enhances the way you work, live & play. BDI designs beautifully functional modern home and office furniture that enhances the way you work, live, and play. From fully-featured TV stands and entertainment centers to storage cabinets, credenzas, home office furniture, standing desks, shelving, tables, and other home furniture, BDI is engineered to integrate timeless modern design and the latest technology into the home.: n/a 17.00 n/a
139cebuwomen.com Cebu Women for Marriage | Cebu Women Seeking American Men Meet your future bride with Cebu Women, a top international matchmaking and marriage agency. Join our Cebu tours and find your happiness today!: 0.63 70.16 32:38
140tecnoseek.eu: n/a 17.00 n/a
141***talk.com: n/a 11.60 n/a
142***tail-city.com: n/a 24.00 n/a
143ru2net.com: n/a 18.00 n/a
144webcache109.com Slot Deposit Pulsa Tanpa Potongan | Situs Slot Online Terpercaya OVO777 Ovo777 Adalah situs slot deposit pulsa 10rb tanpa potongan dan merupakan agen judi slot online terpercaya yang sediakan game slot Terfavorit.: n/a 1.07 n/a
145submissionworks.com Submission Works Submission Works: n/a 2.76 n/a
146purifier.cc Purifier Purifier: n/a 1.11 n/a
147state.al.us Alabama.gov: n/a 3.38 n/a
148allaboutdance.com
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149sportsgoals.com: n/a 10.80 n/a
150meetkristy.com MeetKristy.com | Let me take you on an adventure MeetKristy.com | Let me take you on an adventure: n/a 1.50 n/a

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