LiveChat

LiveChat is used by 0.14% of sites

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LiveChat is a customer service software that enables businesses to communicate with their website visitors and customers in real-time through live chat. It allows businesses to provide immediate support, answer inquiries, and engage with website visitors to enhance customer experience. Here are some key aspects of LiveChat:

Real-Time Chat: LiveChat provides a chat widget that can be placed on a website, allowing visitors to initiate live chat conversations with customer support agents. Businesses can respond to customer inquiries instantly, providing real-time assistance and resolving issues promptly.

Multichannel Support: LiveChat supports various communication channels, including live chat, email, and social media messaging. It consolidates customer messages from different channels into one unified inbox, making it easier for customer support agents to manage and respond to inquiries efficiently.

Customizable Chat Widget: The chat widget provided by LiveChat can be customized to match the website's branding and design. Businesses can choose from different chat widget templates, colors, and styles, ensuring a consistent look and feel with their website.

Chat Routing and Transfer: LiveChat offers features to route chat requests to the most appropriate customer support agent based on predefined rules. It also allows agents to transfer chats to other team members if necessary, ensuring a seamless customer support experience.

Canned Responses and Chat Tags: LiveChat provides the ability to create canned responses, which are pre-written responses that can be quickly sent to common customer inquiries. This helps save time and maintain consistent messaging. Additionally, chat tags can be added to categorize and organize chat conversations for easier tracking and analysis.

Chat Analytics and Reports: LiveChat generates analytics and reports to provide insights into chat performance, agent activity, response times, customer satisfaction, and other relevant metrics. These reports help businesses evaluate their customer service performance and make data-driven improvements.

Integrations and Extensions: LiveChat integrates with various third-party tools and platforms, including customer relationship management (CRM) systems, e-commerce platforms, help desk software, and more. These integrations allow businesses to streamline their workflow, access customer data, and provide personalized support.

Mobile Apps: LiveChat offers mobile applications for iOS and Android devices, allowing customer support agents to respond to chats on the go. This ensures that businesses can provide support even when agents are not at their desks.

LiveChat is widely used by businesses across various industries to provide real-time customer support and engage with website visitors. It helps improve customer satisfaction, increase sales conversions, and build stronger customer relationships through effective communication.

Top Websites using LiveChat

: Bounce ratePages / VisitVisit duration
151scholarschoice.ca
Teacher Store - Educational Toy Store - Childcare Store - School Store
Toys and supplies, with separate areas for parents and teachers.
Scholar's Choice has teacher resources and classroom materials for teachers, educational toys, games, crafts, baby toys, puzzles, storybooks, workbooks and educational helpers for parents, baby, toddler and preschool toys, crafts and childcare furniture for Childcare centres and language and math mani***tives and classroom supplies for schools.: n/a 16.20 n/a
152bajumawar.com MAWARTOTO: Situs Togel Online | Bandar Togel Terpercaya Mawartoto merupakan situs togel online dan bandar togel terpercaya yang menyediakan pasaran terlengkap seperti togel sydney, togel singapore, togel hongkong, toto macau, slot online dan sekaligus sebagai agen judi online terbaik di Indonesia: 19.92 7.27 07:59
153favfashion.com Get the latest fashion and style trends - Favfashion.com Favfashion.com is the best website about fashion and style. Get many style ideas and beauty advice here and create your own style to be fashionable.: n/a 6.50 n/a
154embroiderydesigns.com embroiderydesigns.com Visit EmbroideryDesigns.com for thousands of machine embroidery designs, patterns, and fonts. We also offer custom digitizing services, embroidery software, embroidery blanks, machines & equipment: n/a 5.40 n/a
15527-37.com: n/a 24.00 n/a
156aztourstravel.com aztourstravel.com | aztourstravel.com |: n/a 6.10 n/a
157derdiz.com DerDiz.com God's will and God's word are the most important, most relevant things in our lives. Seek Him and Observe Him in all the we Do. If we listen to His word we will find Him.: n/a 21.00 n/a
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163minionfans.com Minion Fans Funniest WTFs, Fails, GIFs, LOLs, Celebrity Fails and Videos on the web.: n/a 10.20 n/a
164jachelsoftware.com: n/a 34.00 n/a
165janzz.jobs JANZZ.jobs - All the Skills of the World. All the Skills of the World. On a single platform. With just a few clicks, JANZZ uniquely matches people, businesses, jobs and projects with perfectly selected skills, expertise and experience - anonymously, securely and in real time.: n/a 19.00 n/a
166ktvnara.com ktvnara.com ktvnara.com: n/a 5.60 n/a
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169imperialfort.com: n/a 29.00 n/a
170saveurmoneynow.com: n/a 23.00 n/a
171bestcollegehunt.com Top Universities and Best Colleges in India | College Rankings | Entrance Exams Here, you will find the information about Top Universities, Best Colleges in India, College Rankings and eventually entrance exams details.: n/a 22.30 n/a
172boozecarriage.com Booze Carriage - Liquor, Wine, & Beer Delivery in NYC Beer, liquor, or wine delivered to your door in 30 to 60 minutes! No delivery fees and no mark ups, shop now!: n/a 11.40 n/a
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174meteomed.it: n/a 8.90 n/a
175goodnightnaturals.com
All Natural Mattresses, Natural Bedding & Linens, Organic Crib & Futon Mattress Los Angeles
GoodNight Naturals is the #1 for organic material and 100% natural mattresses, bedding, natural luxury linens, natural & organic futons, *** mattress, eco-wool mattress pads and pillows.: n/a 3.50 n/a
176dallas19.net: n/a 20.00 n/a
177eaglemat.com: n/a 20.00 n/a
178crackawines.com.au Wine: Buy Imported & Australian Wines Online For Sale Australia Wide Cracka wines sales wine online direct to public from Australia’s 2,500 wineries. Get the best deals per wine or cases on the market & check broad range of wine reviews.: n/a 7.60 n/a
179superdeals.my: n/a 5.70 n/a
180cpafix.com: n/a 5.20 n/a
181discountdance.com
Discount Dance: Dancewear, Dance Shoes, Free Shipping, Dance Clothes, Dance Tights, Dance Wear, Ballet Slippers, Costumes
Shoes, warm-ups, ***s and dresses, menswear, and a teacher's section.
Biggest dancewear mega store offering brand dance and ballet shoes, dance clothing, recital costumes, dance tights. Shop all pointe shoe brands and dance wear at the lowest price.: 40.80 6.60 07:31
182travelshack.com: n/a 84.00 n/a
183croati***.ch: n/a 24.00 n/a
184thoughtsofamommy.com Thoughts of a mommy | Motherhood from a Latina's point of view... A bilingual blog that features product reviews, giveaways and motherhood. All from a Latina's point of view. Well, the lazy days of summer are coming to an end. Jeremiah will start school in 5 days and Jonah and Sarai will begin their “school” the following week. Her: n/a 8.90 n/a
185sandiegowebdesign-seo.com: n/a 34.00 n/a
186virtualboobtube.com: n/a 34.00 n/a
187workshopmate.com.au Automotive Software for Car Mechanical Workshops - Workshop Mate Workshop Mate is a web-based comprehensive system, designed to simplify mechanics & spare parts workshops daily tasks. Unlimited users only $65.: n/a 24.00 n/a
188perfectargument.com: n/a 17.20 n/a
189taif-un.com: n/a 5.30 n/a
190metrodomo.com: n/a 47.00 n/a
191byulhanagage.net: n/a 40.00 n/a
192spyoptic.com
Spy Optic - Home
Offering sungl***, shirts and goggles for extreme sport applications.: n/a 7.30 n/a
193creditstrong.com The reliable way to build credit and savings - Credit Strong: n/a 20.00 n/a
194picbusiness.com Web-based ERP for Manufacturing & Distribution | PIC Business Systems, Inc. Web-based ERP for Manufacturing & Distribution | PIC Business Systems, Inc.: n/a 13.90 n/a
195primasource.com PrimaSource PrimaSource: n/a 30.00 n/a
196detma.org: n/a 6.38 n/a
197nu2us.com: n/a 33.00 n/a
198nu-usa.com: n/a 33.00 n/a
199dwvgs.biz
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200semiyun.com: n/a 3.80 n/a

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